I gave an interview to Intermedium as part of a series of conferences they ran late last year to explore the next phase of digital transformation in government.
Themes were around mutual respect, humility and the need for digital innovators to understand deeply the contours and constraints of the world they seek to unsettle.
It’s a paradox, I guess, that innovators have to invest heavily in getting under the skin, and showing real respect for intrinsic complexity and contention, of the cultures they then seek to change, often dramatically.
I also explored a couple of other ideas, one of which is captured by the challenge for government more and more to “be digital” as opposed to “do digital”, however well. And the other reflects a view that, in the end, the future of government is government (as opposed to the notion that “the future of government is digital”).
The interview is in two parts and there is a short preview video as well (all available at this link)