One of the best descriptions of big forces for change in the way we conceive of, and deliver, social and human services, written by Hilary Cottam, a former CEO of the UK Design Council and with Charlie Leadbeater, founder of Participle, a public services design company that recently concluded its work.
“The current parameters of the debate around welfare reform are inadequate. A relentless focus on finance and costs has obscured the systemic challenges facing our post-war welfare institutions. Although exacerbated by the current financial crisis, these challenges have deeper roots, and are as much about culture, systems and relationships as they are about money.”
Attachments: Relational welfare soundings48_cottam1