This is Charlie Leadbeater’s piece on the combination of system and empathy at the heart of successful city making.
London’s ability to pull off this fearsomely complex trick is its real competitive advantage. It has not come about by design but nor is has it emerged from thin-air. The city’s capacity to be self-governing at scale rests on infrastructures that provide the platform on which people can be creative. The combination of two ingredients lies at the heart of London’s success. Understanding those ingredients and how they combine will be vital to its future success.