A response to Tom Burton in The Mandarin about the progress, or lack of it, in digital disruption in the federal public sector.
“Tom may be right in the end and we will simply have to expect less in the endeavour to change the way we govern. And perhaps there are irreducible complexities and fraught tensions deep at the heart of doing government well that can’t be glibly tossed aside by a mix of naïve, if well-meaning, digital enthusiasm. But it can be done well and it is being done well at an increasingly impressive pace and scale. I have seen leaders and organisations in government who are already on the case. Their work and ambition suggests there’s a real risk it could work.”